Last updated: March 2026
These Terms of Service ("Terms") govern your use of the services provided by Ironbrev ("we," "us," or "our"). By purchasing or using our services, you agree to be bound by these Terms.
Ironbrev provides web development, brand strategy, market research, and related digital services. Our offerings include but are not limited to:
Specific deliverables for each service package are described on our website and in pre-purchase communications. All services are provided remotely.
All payments are processed securely through Stripe. Payment is due in full at the time of purchase unless otherwise agreed in writing. Prices are listed in USD and do not include any applicable taxes, which are the responsibility of the client.
We reserve the right to adjust pricing at any time. Any price changes will not affect orders that have already been placed and paid for.
Estimated delivery timelines are provided via email after purchase. Delivery times vary based on current workload and project complexity. While we strive to meet all estimated timelines, delivery dates are not guaranteed.
Deliverables are provided electronically via email, shared links, or direct deployment to client-owned infrastructure, depending on the service purchased.
All service packages include a 14-day refinement window beginning from the date of initial delivery. During this period, clients may request unlimited adjustments, corrections, and refinements to ensure the deliverables meet their expectations.
Refinement requests must be submitted in writing (email is acceptable). We will make reasonable efforts to address all refinement requests within the 14-day window.
After the 14-day refinement window closes, additional changes are available through our add-on services at standard rates.
Refund requests are considered on a case-by-case basis and must be submitted within the 14-day refinement window. Refunds may be granted if:
No refunds will be issued after deliverables have been accepted by the client (either explicitly or through use of the deliverables) or after the 14-day refinement window has closed.
Partial refunds may be offered at our discretion based on the extent of work completed.
Upon full payment and completion of the refinement window, clients receive full ownership of all custom deliverables created specifically for their project, including website code, custom graphics, and written content.
We retain the right to:
Third-party assets (fonts, stock images, icons) are subject to their respective licenses, which will be provided or identified upon delivery.
Our services utilize AI-assisted tools in the creation of deliverables. This includes but is not limited to content generation, research analysis, code development, and design assistance.
All AI-generated content and outputs are reviewed, refined, and validated by experienced professionals before delivery. We take responsibility for the quality and accuracy of final deliverables, regardless of the tools used in their creation.
By purchasing our services, you acknowledge and accept the use of AI-assisted tools in the production process.
All services are provided on an "as-is" basis. Deliverables are professional-grade but do not constitute legal, financial, or regulatory advice.
Market research, competitive analysis, and strategic recommendations are based on publicly available information and should be independently verified before making business decisions.
Results from growth plans, SEO strategies, and marketing recommendations are not guaranteed and depend on execution, market conditions, and other factors outside the scope of these services.
To the maximum extent permitted by law, Ironbrev shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly.
Our total liability for any claim arising from these Terms or our services shall not exceed the amount paid by the client for the specific service giving rise to the claim.
Clients are responsible for:
Delays caused by client unresponsiveness may extend delivery timelines and may affect the refinement window.
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Ironbrev operates, without regard to its conflict of law provisions.
Any disputes arising from these Terms or our services shall be resolved through good-faith negotiation. If negotiation fails, disputes shall be submitted to binding arbitration in accordance with applicable arbitration rules.
We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated "Last updated" date. Continued use of our services after changes are posted constitutes acceptance of the modified Terms.
Ironbrev occasionally runs limited pilot offers (capped at 10 spots each) to validate demand for new deliverables before they become permanent packages. These pilot offers are governed by per-pilot refund policies that differ from Section 5. Each policy below matches the terms shown on the pilot's landing page at the time of purchase.
Full refund if you cancel before we begin the assessment, typically within 24 hours of Brief Chat completion. Once the analysis is delivered, you get one revision at no charge if it does not address your questions. If you are still unhappy after the revision, we refund 50% and retain the deliverable.
Full refund if you cancel before we begin the audit, typically within 24 hours of Brief Chat completion. Once the audit is delivered, you get one revision at no charge if the recommendations do not fit your brand direction. If you are still unhappy after the revision, we refund 50% and retain the deliverable.
Full refund if you cancel more than 48 hours before your booked session. Inside 48 hours, 50% refund. If the session is not landing, flag it during the session so we can change direction in real time. If we finish and you feel it did not deliver value, we will extend with a 60-minute follow-up session at no charge to close the gap.
Full refund if you cancel before we begin the work, typically within 24 hours of Brief Chat completion. Once the strategy is delivered, you get one revision at no charge if it does not address your business context. If you are still unhappy after the revision, we refund 50% and retain the deliverable.
If a pilot graduates to a permanent package, its refund policy will be replaced by Section 5 for all purchases made after graduation.
For questions about these Terms, please contact us at hello@ironbrev.com.